Success stories

Our partners are truly partners. Their success is our success. That’s why we thought it was important in telling our story, to give them an opportunity to tell theirs. We appreciate their business.

We also appreciate their words.

“Connecting with our communities and offering locals and travelers with unique and engaging experiences is fundamental to our mission at Graduate Hotels. Way has empowered our local teams in more than 30 markets to seamlessly partner with incredible neighboring businesses and provide unforgettable experiences specific to each Graduate destination. The experience for consumers is efficient, user-friendly and has allowed us to not only offer our audiences more, but introduce the Graduate Hotels brand to a wider audience.”

Kevin Osterhaus

President, Graduate Hotels

“Hotels are increasingly expected to go beyond providing a place to stay or dine, and to become true providers of experiences. We’ve always had some programming for guests and locals, but as we aspired to do more, the breadth of systems and staff resources required made delivering these experiences a challenge. Way was the one-of-a-kind solution we had been seeking for years. It’s an incredibly easy to use tool to manage, market, and book our experiences all in one centralized, on-brand platform. Way has further helped to streamline operations and payments, while providing robust analytics as we continue to drive revenue and brand loyalty through experiences now in a turnkey fashion.”

Steve Shern

General Manager, Kimpton Cottonwood

“As a luxury hotel with discerning guests, maintaining brand integrity and a seamless experience is paramount. Prior to Way, launching our activations and adventures required substantial effort and labor hours from our marketing and concierge teams. Working with Way, we’ve been able to deliver an elegant and bespoke user experience through our website while streamlining the back-of-house operations that go into delivering our experiences. We have increased the experience booking window to 25+ days and increased our average transaction value on experiences by over 80%.”

Henning Rahm

General Manager, The Little Nell

“Engaging with guests and our local community through curated, memorable programming is a cornerstone of The Charleston Place, and Way’s suite of tools has allowed us to easily build and market these experiences so people can seamlessly gather and connect within our walls.”

Robert Megargle

Managing Director, Charleston Place

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Austin, TX 78701