TOURISTS

“Way has seamlessly enabled us to provide well over 1,000 guest experiences in less than our first year.”
Tracy Remelius

Art & Adventure Director

Joined Way

August 2020

Hotel Size

48 keys

Location

North Adams, MA (Berkshires)

Highlighted Experiences
Botanical Dyeing
Craft and Sip

Opportunity

“Our guests repeatedly tell us that our experiences are the highlight of their trip, where memories are made. For many of them it’s what keeps them coming back as return visitors. We are a small hotel, with limited indoor spaces, and we were looking for opportunities to expand our existing offerings.”

Solution

“The Way platform has supported TOURISTS in taking our programming to the next level. Way made it easy for us to expand into nature walks, in-room massage offerings, outdoor yoga classes and hikes, allowing us to seamlessly integrate well-being into the property. With its easy to edit pages and analytics, we are able to make continuous improvements to our programming based on guest experiences and booking habits.”

Result

“Since we partnered with Way in the summer of 2020, the platform has enabled us to provide well over 1,000 guest experiences in less than our first year. We’ve been able to round out our programming by easily bringing in hosts with diverse expertise from our local community, enabling us to grow our revenue from experiences and continue to make memories for our guests that often become the highlights of their trip to TOURISTS.”

Ready to see the Way?

We’d love to show you how Way works. We’d love to learn how you work. We’re here to understand your business goals and partner with you to achieve them. We’re a collaborative team invested in you and your brand.